Expertise every step of the way - our understanding of service
At Venjakob, service doesn't just start with the purchase of spare parts. We see service as a holistic service. We support you throughout the entire life cycle of your system - individually, reliably and worldwide. Our aim is to ensure your productivity, maximise your system performance and protect your investment in the long term.
- Comprehensive support: From consulting to retrofitting - we support you in every phase and protect your system in the long term.
- Maximum availability: Fast assistance - digitally, by phone or on site - for smooth processes without downtime.
- Experienced experts: Trained technicians with comprehensive process expertise ensure maximum efficiency and quality.
Planning with vision
At Venjakob, customised complete solutions start with sound advice and planning. We take the time to understand your individual requirements precisely in order to design the optimum industrial system for you. With over 60 years of experience, we analyse your production processes and integrate all relevant factors such as digitalisation and automation - right from the start.
"We make your production more efficient and future-proof by offering innovative, customised solutions that are precisely tailored to your specific needs," explains Sören Steegmann, Service Manager Sales.
We keep your production running
Whether through preventive maintenance, quick repairs or continuous optimisation - we maximise the service life and efficiency of your systems. We integrate innovative solutions and automation to further improve your production processes and bring them up to date.
"Through targeted maintenance and optimisation, we keep your systems running at peak performance at all times so that your production is future-proof in the long term," says Nico Berhorn, Service Manager Field Service.
Direct, fast and also remotely
Should something not work as desired, our service hotline is always available to find solutions quickly and easily. We also use our electrical and remote service to monitor your system remotely, identify faults quickly and take immediate action - without long waiting times. Our aim is to minimise downtime and keep your production as efficient as possible.
"Our aim is to keep your production at the highest level by providing reliable support and fast remote assistance - available at all times to precisely fulfil your requirements," emphasises Martin Austerhoff, Head of Internal Service.
Our service team
Would you like to find out more about our 360° service - or do you already have a specific request? Our contact partners are on hand to provide you with expert advice, technical expertise and many years of experience.
Sören Steegmann
Service management sales
Telephone: + 49 5242 9603-287E-mail: ed.bokajnev@nnamgeets.nereos
Nico Berhorn
Service management field service
Telephone: + 49 5242 9603-231E-mail: ed.bokajnev@nrohreb.ocin
Martin Austerhoff
Service management back office
Telephone: +49 5242 9603-155E-mail: ed.bokajnev@ffohretsua.nitram
